![]() ![]() ![]() Once again, I congratulate the HP service team for acknowledging the problem and working so hard to fix it quickly for their paying customers. Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution. Windows XP: Click the Remove or Change/Remove tab (to the right of the program). When you find the program DTS Sound, click it, and then do one of the following: Windows Vista/7/8/10: Click Uninstall. Windows XP: Click Add or Remove Programs. 3) If the updates are available, click on install and restart the computer. Windows Vista/7/8/10: Click Uninstall a Program. The DTS control panel won't run from the installed shortcut anymore, but if you go to the ISST folder, you can run RtkNGUI64.exe, go to Listening Experience tab and toggle the Audio Enhancements checkbox - it will make no difference to the sound. 1) In the search box, type and open HP Support Assistant. I have removed the DLL files that contain the horrible DSP code. Thankfully it doesn't complain that some of the files are missing and therein lies the solution. In a very handy turn of events, the installer will uninstall the previous drivers for you, restart Windows, then install the new driver. ![]() You may not need to delete all of those, but I did and the issue is solved. Now navigate to (unpack folder)\Fre\ISST\ and delete these 19 files: dts_intel_coinstaller_圆4.dll Choose a location you know and go there once the unpacking is done. It's not the installer itself, but just unpacks the installer (and runs it). RIGHTO! Download the latest HP Spectre x360 audio drivers (sp74372.exe) and run that file. In case they decide to take it down for being useful, something their own tech support fails to be, I have copied it below: from a cannon.Īnyways, I have found a solution which I posted here on the HP support forums. Whoever wrote and approved that DSP should be fired. As an audio engineer, I can attest that the DTS "enhancements" are far from improving, in fact, they're downright atrocious. Desktop Audio Desktop Operating Systems and Recovery. I turned them off, but when i restart the music sounds like it has re-enabled the - 5096413 - 14. Myself and many other HP users have been experiencing the same problem. DTS Audio Control Panel Audio Enhancements dont stay off. ![]()
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